Utility Launches Outage Alerts and Payment Details

Uralenergosbyt continues to develop its personal account, offering residents new opportunities for remote interaction. Users now have access to two services: notifications of planned power outages and payment confirmation with detailed information.

Planned Outages Under Control

If work is scheduled on the electrical grids of PAO Rosseti Ural at an address, personal account holders will receive a notification in advance via email.

The email will indicate the date and time of the outage, as well as the estimated duration. In addition, users will be able to go to an interactive outage map, use the contacts of the grid organization, familiarize themselves with recommendations for preparing for temporary power restrictions, and see reminders about deadlines for submitting meter readings and paying utility bills.

Notifications are sent automatically for all unified personal accounts added to the profile, if a verified email address is provided in it.

Detailed Information on Each Payment

After paying utility bills through the personal account, a notification with detailed payment information is sent to the email.

It contains the date and total payment amount, an identifier, as well as a breakdown of the distribution of funds for each service included in the unified receipt.

This format allows you to quickly verify that the payment was successfully processed, and if necessary, find information about the payment made at any time.

Notifications are generated for all users who have provided an email address in their profile.

Even More Convenience for Customers

The development of the personal account allows residents to receive more useful information without additional visits to service offices or the contact center. Electronic notifications help prepare in advance for planned network work, control utility payments, and always have the necessary information on their personal accounts at hand.

Specialists of OOO Uralenergosbyt recommend that users check whether a current email address is specified in their personal account profile. This will allow them to receive timely notifications about new service features, planned power outages, and completed payments.

You can log into your personal account on the website or by registering in the mobile app (16+).