Volgograd Residents Flooded by Drinking Water in -20°C Frost

Residents of an apartment block on Mukachevskaya Street have spent days pumping water from their cellars after a pipe burst, with no repair in sight.
Feb 10, 2026
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The basement and cellars of a residential building on Mukachevskaya Street have been flooded with water for several days.
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In the north of Volgograd, in the Traktorozavodsky district, residents of building No. 8 on Mukachevskaya Street have been suffering from flooding by drinking water for three days now. The incident occurred on January 23 when a water pipe burst next to the building. At a temperature of -20°C (-4°F), water flooded the basement and cellars of ground-floor apartments.

«A drinking water pipe burst next to the two-story, 12-apartment building at 8 Mukachevskaya Street on January 23. All the water is flowing into this building. The entire basement and the cellars of the ground-floor apartments are flooded with water. The emergency services couldn»t care less. We pumped the water out ourselves all night. The problem hasn«t been fixed to this hour. And what we pumped out at night has filled up again,» local residents report.

According to the residents, utility service workers came to the site on the day of the accident, but they assured everyone that nothing serious had happened or would happen.

«The services arrived, turned around, and left. They say: »What could possibly happen to it?« It»s -20°C (-4°F) of frost. Everything is flooded. No one is pumping anything out, no one wants to do anything.«

The press service of the «Concessions for Water Supply» company did not provide a response to a request about sending specialists and the timeline for fixing the burst at the time of publication.

Meanwhile, in the same district, on Kostycheva Street in the Verkhnezarechensky settlement, residents have been without hot water since yesterday. Reportedly, dispatcher services responding to complaints say they can«t help. »Concessions« only promised to carry out restoration work in the near future, without specifying concrete dates.

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