Omsk City Hall Explains Public Transport Gripes

Residents of Omsk have been voicing complaints about public transport service on social media, with officials citing long wait times and improper driver behavior as key issues.
Apr 19, 2026
0
Complaints about public transport in Omsk have been increasing, with issues ranging from long waits to driver conduct.
Source:

Yevgeny Sofiychuk / NGS55.RU

The transport department of NGS55.RU has named the main reasons why Omsk residents complain about public transport operation. There are two — long waiting for buses at stops and improper behavior of drivers or conductors.

«The main reasons for incoming complaints are the long waiting for public transport at stops, as well as improper behavior of drivers/conductors.»

To such carriers, as noted in the department, claims are sent and fines are issued.

«In case of improper fulfillment of obligations provided for by municipal contracts, carriers are sent claims and demands for payment of fines due to non-compliance with the consolidated schedule and discrepancy between the actual number of vehicles released on routes and the number of vehicles provided for by municipal contracts.»

Read more