Home Life Continues: How UGMK-Developer Builds Comfortable Environments
The handover of a building is a new and important stage for both residents and the developer. And comfort largely depends on how the house is serviced after handover. This includes not only everyday issues like courtyard arrangements and elevator functionality, but also the ease of interaction with the management company.
If in the past, building maintenance turned into a set of disparate contacts and solutions «as needed,» today more and more developers are taking responsibility for the subsequent stages of a project«s life. This approach is practiced by UGMK-Developer, building work with residents through its own management company — the UGMK-Care Service.
A Developer Working with the Urban Environment
In Yekaterinburg, UGMK-Developer implements residential projects of various formats — from club houses to large districts. These include:
Residential Complex «Makarovsky»;
Residential District «Izumrudny Bor» (Emerald Forest);
Residential Complex «Nagorny»;
Residential Complex «Nikolsky»;
Residential Complex «Uralmash»;
Club House on Khokhryakova Street.
These projects are united by a common approach: attention not only to architecture and layouts, but also to how the house will function after commissioning. The continuation of this logic became its own management company, which works exclusively with the developer«s objects.
Why a Developer Needs Its Own Management Company
After handover, operation becomes a separate system — with its own standards, processes, and responsibility. When one company handles construction and another handles maintenance, residents have to adapt anew: understand the rules, find contacts, and get used to new regulations.
Having its own management company helps preserve continuity — from the project solutions themselves to their daily maintenance. The developer initially knows the features of engineering systems, courtyard layouts, usage scenarios for public spaces, and can build management taking these factors into account. As a result, promises made at the apartment purchase stage receive practical continuation in the life of the building.
«UGMK-Care Service» — a service worthy of your trust. The name did not appear by chance. For the team, these are not just pretty words, but a working principle. The management company builds relationships with the building and residents not through formal regulations, but through attention to the details of everyday life — those very little things that make up the feeling of comfort. So that it«s pleasant to be in the courtyard, calm in the hallway, and everyday issues are resolved without unnecessary stress. Essentially, this is a continuation of the idea of home as a living space that continues to be thought about even after the keys are handed over.
How the UGMK-Care Service Works
The company has been managing the developer«s housing stock for over 8 years. Today, it manages over 700,000 square meters of housing in Yekaterinburg.
All residential complexes use the unified mobile application «UGMK-Care Service». Through it, residents can resolve most everyday issues without visits to the office or long calls.
The basis of the service is simple interaction:
managing all requests through the app;
the ability to quickly submit requests for repairs, cleaning, malfunction elimination;
payment for utilities through a convenient interface;
issuing temporary passes for guests or cars;
ordering additional services — from cleaning to equipment installation.
This format simplifies interaction and makes it transparent: residents see the status of appeals and understand at what stage the issue is being resolved.
This is personalized care: the management company, knowing the needs and lifestyle of its residents, creates for them an entire ecosystem of services «in one window.»
The «One Window» Principle and Additional Services
In addition to basic maintenance, UGMK-Care Service develops additional paid services, combining them under the «one window» principle. This allows residents not to search for contractors on their own and saves time on coordinating processes.
Among the available services: cleaning and dry cleaning, equipment installation, repair and design work, air conditioning maintenance, furniture manufacturing, and other household services.
The management company carefully approaches comfort year-round: in warm weather, it installs coolers with drinking water, places bags for pet waste at exits; in the off-season, it lays special anti-dirt coverings. And in winter, it actively creates a festive atmosphere — decorating spaces with lighting and New Year trees.
A separate direction is the organization of courtyard events: family holidays, sports activities, and meetings for residents, which help build good relationships between neighbors.
Recognition at the City Level
The work of the management company was noted at the city competition «Yelovaya Vetv» (Fir Branch) in the nomination «Best New Year Decoration by a Management Organization,» conducted by the administration of Yekaterinburg.
Opinions from review services:
«This is the best management company I have ever encountered! Instant response to requests, professionalism of employees, real interest in the result.»
«The work of the management company evokes only positive impressions. All my questions and requests were resolved promptly and quickly. The territory is well-kept, clean. Staff is polite. Overall, the management company leaves a good impression.»
«A wonderful management company, everywhere is clean! Beautiful courtyard both in winter and summer. In summer, everything is in flowers and greenery, in winter — with New Year decoration. All requests are quickly fulfilled, and you can even go on vacation, leaving them with a cat, which they will feed, clean the litter box, and record a video for me so I don»t worry. The best!«
Every year, thousands of families choose UGMK-Developer residential complexes. For some, it«s their first apartment; for others — a conscious move to a more comfortable environment. But for everyone, it»s important that after moving in, the house continues to «work» on its own — without regular control and difficulties. And when the developer and management company work in tandem, everyday issues are resolved more calmly and become part of a thoughtful environment.
Residential District «Izumrudny Bor». Developer: LLC «SZ »UGMK-KOSMONAVTOV, 108«». Project declaration on the website nash.dom.rf.
Residential Complex «Nagorny». Developer: LLC «SZ »UGMK-NAGORNY«». Project declaration on the website nash.dom.rf.
Residential Complex «Nikolsky». Developer: LLC «SZ »UGMK-YEKATERINBURG«». Project declaration on the website nash.dom.rf.
